Privacy

Privacy statement

This website is managed and operated by Alliander N.V. (“Alliander”). When you visit this website, Alliander may collect personal data about you. Alliander collects this personal data directly (by asking for your consent regarding collection and use of your data) and indirectly. Alliander will only use this personal data in accordance with the purposes specified in this Privacy Statement and will make every effort to protect the personal data collected. This Privacy Statement specifies:

  • the purposes of Alliander’s data processing activities in relation to this website;

  • the use of cookies;

  • how to exercise your rights regarding your personal data.

Data processing purposes

Alliander collects and processes data about customers and visitors to this website:

  • for its business operations;

  • to generate web statistics;

The information you provide may be used to contact you if necessary, for example to inform you about changes in the functionality of the website, or to offer you services that you might value, unless you have indicated that you do not wish to receive offers of services.

Special personal data

Alliander has no intention of collecting special personal data through this website, such as information about political opinions, religious beliefs, health or other matters. In cases where Alliander does wish to collect such data, your consent will be requested beforehand. Please note that if you submit special personal data to Alliander without being asked to do so, you expressly consent to the use of this data as described above.

Cookies

Alliander may collect and analyse information associated with the use of this website, such as:

  • the domain name;

  • the number of hits;

  • which pages were visited;

  • sites visited previously/subsequently;

  • the duration of a user session.

This data may be collected using cookies. A cookie is a text file containing relevant information that our web page server can retrieve from your browser. Our web page server may only retrieve cookies that relate to information exchanged between you and Alliander over the Internet. Cookies that do not contain security-sensitive information can be stored on your hard drive in such a way that they are available the next time you visit us online. You can allow or deny the use of cookies by changing your browser settings. If you wish to prevent the use of cookies, the related information will no longer be stored by your browser and each time you visit the Internet, the data will be requested and must be entered. Cookie settings vary from one browser to another.

Third-party websites

This Privacy Statement does not apply to websites of third parties connected to this website by links.

Exercising rights; contacting Alliander

If you do not wish to receive marketing information from Alliander, you can notify us accordingly by normal post:

Alliander N.V. 
Customer & Market Department PAC 2PB3100
P.O. Box 50
6920 AB Duiven
Netherlands

If you have previously signed up for email newsletters and no longer wish to receive them, you must opt out separately.

If you have any questions about this Privacy Statement, our data processing activities or your use of this website, please submit them using the online enquiry form or by normal post:

Alliander N.V.
Legal Affairs Department PAC 2PB1130
P.O. Box 50
6920 AB Duiven
Netherlands

Changes

Alliander reserves the right to make changes to this Privacy Statement. We recommend that you consult this Privacy Statement regularly to stay informed about changes.