GRI Content Index

This annual report has been prepared in accordance with the Comprehensive GRI Standards.

 

GRI Content Index

In accordance statement

 

GRI 1: Foundation 2021

 

Statement of use: this report has been prepared in accordance with the GRI Universal Standards 2021 for the period 1 January 2023 to 31 December 2023.

Upon publication of this report, Alliander notifies the GRI Organisation of the application of these standards.

GRI Sector standards: no sector standard available yet. For a number of material topics, Alliander reports additional indicators from the former

GRI G4 EU-Electric Utilities Sector Disclosures, 2014. These indicators are identified by the corresponding EU number.

GENERAL DISCLOSURES

 

GRI 2

Description

Reference

Reason for omission (full or partial)

THE ORGANISATION AND ITS REPORTING PRACTICES

 

2-1

Organisational details

Profile of Alliander

 

XBRL Company definitions: Utrechtseweg 68, 6812 AH, Arnhem

Profile of Alliander: Organisational structure

Corporate governance: Shareholders and legal structure

2-2

Entities included in the organisation’s sustainability reporting

About this report: Consolidation
Notes to the consolidated financial statements
Subsidiaries and other associates
Basis of the consolidation: Subsidiaries

2-3

Reporting period, frequency and contact point

About this report

About this report: invitation to stakeholders and readers

Other information: Opinion of the stakeholder panel
About this publication

2-4

Restatements of information

Other information: Comparative figures for impact in 2022 - 2021 measurement and reporting
Appendix: Impact measurement accountability document

2-5

External assurance

Independent Assurance Statement

Other non-financial information - External assurance of the social part of the annual report

ACTIVITIES AND WORKERS

   

2-6

Activities, value chain and other business relationships

Profile of Alliander - Organisational structure

Additional information: there were no significant changes to our value chain or business relationships.

Profile of Alliander - Organisational structure

 

Profile of Alliander - 2023 in figures

 

Profile of Alliander - Our role in the energy system
Profile of Alliander - How we create value

 

Profile of Alliander - Organisational structure
Events after the balance sheet date

 

2-7

Employees

About this report: consolidation
Value creation: attractive, inclusive employer - Composition of the organisation
Other non-financial information: Additional data
Five-year summary - average number of employees
Financial statements - note 24 employee benefit expenses

N/A: regional division; we consider the Netherlands to be a single geographical area.
N/A: seasonal fluctuations in activities and workforce.

Omission: the employee segmentation of Alliander AG in Germany is not specified. As at 31 December 2023, this segment of the workforce amounted to 81 FTEs out of a total of 6793 FTEs (1.2%).

2-8

Workers who are not employees

Appendix: other non-financial information - additional staff data

Omission: the job classifications and contract relationship of external staff. This information will be aligned with CSRD requirements in 2024.

GOVERNANCE

Income statement - Operating expenses
Employee benefit expenses, note 23, note 24

 

2-9

Governance structure and composition

Corporate Governance: Corporate governance structure in outline

 

Corporate Governance: Report of the Supervisory Board
Corporate Governance: Members of the Supervisory Board
Members of the Management Board
Corporate Governance: Governance structure By-laws of the Supervisory Board

 

2-10

Nomination and selection of the highest governance body

Corporate Governance: Report of the Supervisory Board - Composition of the Supervisory Board

 

2-11

Chair of the highest governance body

Corporate governance: Corporate governance
Other information: Other non-financial information, Organisation of CSR

 

2-12

Role of the highest governance body in overseeing the management of impacts

Report by the Supervisory Board on Sustainability
Profile of Alliander: Our strategy
Profile of Alliander: Objectives & Results

 

Corporate Governance - Risk management and control
Corporate governance: Report by the Supervisory Board - Topics

 

2-13

Delegation of responsibility for managing impacts

Corporate Governance: Report of the Supervisory Board
Other information: Other non-financial CSR information

 

2-14

Role of the highest governance body in sustainability reporting

Other information: Materiality test
Corporate governance: Topics

 

2-15

Conflicts of interest

Report of the Supervisory Board on independence and conflicts of interest
Corporate Governance: Integritywww.alliander.com/en/organisation/corporate-governance/aandeelhouders

 

2-16

Communication of critical concerns

Corporate governance, Governance structure outline
Corporate Governance: Report of the Supervisory Board
Corporate Governance - Codes of conduct
https://www.alliander.com/nl/klokkenluidersregeling/

 

2-17

Collective knowledge of the highest governance body

Other information: Interaction with stakeholders
Report by the Supervisory Board - Sustainability

 

2-18

Evaluation of the performance of the highest governance body

Other information: Materiality test
Other information: Other non-financial information
Report of the Supervisory Board: independence of Supervisory Board members

 

2-19

Remuneration policies

Corporate governance: Corporate Governance 
Remuneration report - Remuneration policy for Management Board
Financial statements - Remuneration of the Management Board and Supervisory Board

 

2-20

Process to determine remuneration

Corporate governance: Corporate Governance - Remuneration report - Remuneration of the Management Board and Supervisory Board
www.alliander.com/nl/corporate-governance/

N/A: as regards changes in 2023.

Process ensuring stakeholders’ involvement in determining remuneration

Corporate governance: Corporate Governance - Remuneration report - Remuneration of the Management Board and Supervisory Board
www.alliander.com/nl/corporate-governance/

N/A: this concerns a legally mandated scheme.

2-21

Annual total compensation ratio

Value creation: attractive, inclusive employer: internal compensation ratio
Corporate governance: Corporate Governance - Remuneration report - Remuneration policy for Management Board

Additional information: significant operations take place in the Netherlands. The scope for this indicator concerns the members of the Management Board. The increase in the management remuneration is equal to the percentage salary increase for employees covered by the collective labour agreement and limited based on the Public and Semi-Public Sector Executives Pay (Standards) Act (WNT).

STRATEGY, POLICIES AND PRACTICES

 

2-22

Statement on sustainable development strategy

Our story in 2023: Foreword
Trends and developments
Our strategy

 

2-23

Policy commitments

EU taxonomy
https://www.alliander.com/nl/over-alliander/leveranciers/beleid-en-voorwaarden/
Interaction with stakeholders
value creation: Being an attractive, inclusive employer with equal opportunities for all: Employee networks

In 2024, we will review our CSR policy and implement CSRD. As we do so, we will identify the applicability of the precautionary principle in relation to our activities.

Corporate governance: Risks

 

Corporate governance
www.alliander.com/nl/corporate-governance/

 

2-24

Embedding policy commitments

Other non-financial information: CSR organisation
Corporate governance: Integrity: Codes of conduct
https://www.alliander.com/nl/over-alliander/leveranciers/beleid-en-voorwaarden/
https://www.alliander.com/nl/over-alliander/maatschappelijke-duurzaamheid/in-verbinding-met-onze-stakeholders/

 

2-25

Processes to remediate negative impacts

Customer convenience

 

2-26

Mechanisms for seeking advice and raising concerns

Corporate governance: Integrity: Codes of Conduct

 
   

https://www.alliander.com/nl/contact/

 

2-27

Compliance with laws and regulations

Other non-financial information: Additional information

Additional information: no financial penalties were reported for environmental violations.

Additional information: non-financial penalties relate to all occurrences for which they are imposed by competent authority: Soil Protection Act (10), Water Board Approval (2), Activities Decree (2), Environmental Permit (1), Environmental Management Act - waste registration (1), Decree on reporting industrial waste and hazardous waste (1), Environmental Management of Noise (1)

2-28

Membership associations

Interaction with stakeholders: Energy sector and partner relations

 

STAKEHOLDER ENGAGEMENT

   

2-29

Approach to stakeholder engagement

Interaction with stakeholders
Materiality test

 

2-30

Collective labour agreements

Being an attractive employer: Collective labour agreement for network companies
Other non-financial information: Additional information

Additional information: 0.6% non-collective labour agreement concerns higher job scales with employee benefits tailored to each scale. Not material.

GRI 3 MATERIAL TOPICS

     

GRI 3

Description

Reference

Reason for omission (full or partial)

MATERIALITY AND MANAGEMENT

   

3-1

Process to determine material topics

Other information: 2023 materiality test
Other information: Opinion of the Alliander stakeholder panel
Other information: Interaction with stakeholders
Our impact on society:

 

3-2

List of material topics

Other information: Materiality test
Other information: Interaction with stakeholders
Other information: Impact Analysis Accountability document

 

3-3

Management of material topics

Topic description: Energy security for the customer
Topic description: climate change
Topic description: Digitalisation and data security
Topic description: Governance
Topic description: Supply chain responsibility
Topic description: Being a good employer
Topic description: Dialogue with stakeholders and communities
Topic description: Circular operations
Topic description: Safe infrastructure

 

INDICATORS FOR MATERIAL TOPICS

   

ENERGY SECURITY FOR THE CUSTOMER

   

ON-TIME SUPPLY Of CAPACITY

 

Alliander indicator

Feed-in of energy from renewable sources

Value creation: making the energy supply more sustainable - number of renewable feed-in customers

 

Alliander indicator

Investments in energy networks

Connectivity matrix: investments in the networks

 

Alliander indicator

Connecting charging stations for electrical mobility

Value creation: making the energy supply more sustainable - sustainable developments in our service area: electrification of mobility

 

Alliander indicator (EU4)*

Transmission and distribution lines

Profile of Alliander: Liander’s service area

 

Alliander
indicator (EU6)

Capacity planning focused on short-term and long-term electricity availability and reliability

Value creation: Our network - How we are working on the changing energy system
Our strategy

 

CONGESTION MANAGEMENT

 

Alliander indicator

Investments in energy networks

Connectivity matrix: investments in the networks

 

Alliander indicator

Number of transmission restrictions

Profile of Alliander: Maps showing regional transmission scarcity

 

UNINTERRUPTED DELIVERY

 

Alliander indicator (EU28)

Frequency of power outages

Appendix: other non-financial information - other SAIFI data

 

Alliander indicator (EU29)

Power outage duration

2023 in figures

 

Alliander indicator

Gas outage duration

2023 in figures

 

ACCESS TO ENERGY

 

Alliander indicator (EU24)

Programmes focused on improving and maintaining access to electricity for vulnerable groups

Value creation: Our network - Excellent network management - access to energy

 

Alliander indicator (EU3)

Customer connections

Profile of Alliander: Organisational structure -2023 in figures

 

Alliander indicator (EU27)

Number of buildings disconnected

Other information - additional data

 

Number of disconnections

Five-year summary

 

CUSTOMER-ORIENTED SERVICE

 

Alliander indicator

Customer satisfaction

Value creation: Our network: excellent network management - Customer convenience

 

CLIMATE CHANGE

   

CLIMATE CHANGE MITIGATION

   

302-1

Energy usage within the organisation

Value creation: Sustainable energy supply - sustainable operationsOther information: other non-financial information - data

N/A: indicators related to energy sales. Alliander is not allowed to sell energy.
Not available: energy usage for building cooling is part of electricity consumption and is not available separately. Alliander does not use steam.

302-2

Energy usage outside the organisation

Value creation: Sustainable energy supply - sustainable operations Alliander’s carbon emissions in 2023 (graph)
Other information: other non-financial information - data

 

302-3

Energy intensity ratio

Other information: other non-financial information - data

 

302-4

Energy usage reduction

Value creation: Sustainable energy supply - sustainable operationsOther information: other non-financial information - data

N/A: the indicator on actual volume of energy saved per measure. The development in the energy usage data is described in detail in the appendix ‘Other non-financial information’.

302-5

Reduction of energy requirements with respect to products and services

Other information: other non-financial information - data

 

305-1

Direct (scope 1) greenhouse gas emissions by weight

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - data

Non-material: the breakdown by biogenic emissions has not been included.

305-2

Indirect (scope 2) greenhouse gas emissions by weight

Value creation: Sustainable energy supply - sustainable operations
Other information: other non-financial information - data

 

305-3

Other relevant indirect (scope 3) greenhouse gas emissions by weight

Value creation: Sustainable energy supply - sustainable operationsOther information: other non-financial information - data

 

305-4

Greenhouse gas emission intensity ratio

Other information: other non-financial information - data

 

305-5

Reduction of greenhouse gas emissions

Value creation: Sustainable energy supply - supporting customers in making choicesValue creation: Sustainable energy supply - sustainable operationsOther information: other non-financial information - CO2 and energy

 

305-6

Emission of ozone-depleting substances

 

N/A: no indication that these substances are present.

305-7

Emission of NOX, SOX and other atmospheric emissions

Value creation: Making the energy supply and our organisation sustainable - air emissions

Other air emissions (non-CO2) were investigated in 2023. They have been quantified indicatively. Further action will follow in 2024.

CLIMATE CHANGE ADAPTATION

   

201-2

Financial implications and other risks and opportunities associated with climate change

Value creation: Making the energy supply and our organisation sustainable: dealing with climate risks and adaptation
Creditworthy company - EU taxonomy
Other information: TCFD index table

Incomplete: Climate risks and scenarios for the organisation were further evaluated in 2023. Quantitative data (iii, iv and v) is not available. Quantification will take place in 2024.

ENERGY TRANSITION

   

Alliander indicator

Application of innovations in partnership

Value creation: Sustainable energy supply - sustainable energy supply - green gas booster
Our network - completing more work
Appendix: Summary of stakeholders - partnerships

 

DIGITALISATION

   

DATA-DRIVEN NETWORK MANAGEMENT

 

Alliander indicator

Network digitalisation

Our strategy - future-proof foundations.

 

Alliander indicator (EU4)

Length of fibre optic infrastructure

2023 goals and results matrix

 

DATA SECURITY, PRIVACY AND CYBERSECURITY

 

418-1

Complaints concerning violation of customer privacy and/or breach of customer data security

connectivity matrix - data security, privacy and cybersecurity
Value creation: a safe network - Privacy and security
Corporate Governance: risks

 

GOVERNANCE

     

Other indicators

     

205-2

Communication and training about anti-corruption policies and procedures

Other non-financial data: other information
Corporate Governance: Integrity - Codes of conduct
https://www.alliander.com/nl/gedragscode/
https://www.alliander.com/nl/leveranciers/

Clarification: all business partners and suppliers agree to the Supplier Code of Conduct and basic procurement criteria.

205-3

Number of incidents of corruption and bribery and actions taken

Corporate Governance: Integrity - Code of conduct
Other non-financial information - additional data

 

SUPPLY CHAIN RESPONSIBILITY

   

LABOUR RIGHTS AND HUMAN RIGHTS

 

414-1

Percentage of new suppliers vetted based on ‘occupational health and safety’ criteria

Value creation: Sustainable operations - Supply chain responsibility with partners

Clarification: all business partners and suppliers agree to the Supplier Code of Conduct and basic procurement criteria through a standard agreement. A basic guideline applies to tender procedures. New suppliers are subjected to on-site spot-check audits.

414-2

Significant existing and potential negative impact on occupational health and safety in the supply chain, as well as measures taken

Value creation: Sustainable operations - Supply chain responsibility- compliance with agreements made with suppliers
https://www.alliander.com/nl/leveranciers/

 

Alliander indicator (EU18)

Employees of contractors/subcontractors with relevant occupational health and safety training

Other information: other non-financial information

 

Alliander indicator (EU16)

Employee and contractor/subcontractor health and safety policy and conditions

Value creation: a safe energy network - safe working practices - safety in the supply chain
Making the energy supply and our own organisation sustainable - Supply chain responsibility - Supplier Code of Conduct
Other information - other non-financial data

 

RESPONSIBLE PROCUREMENT

 

Alliander indicator

For the 2024 financial year, CSRD, yet to be determined

not applicable

 

BEING A GOOD EMPLOYER

   

SAFE WORKING PRACTICES, EMPLOYEE WELL-BEING AND EMPLOYEE RIGHTS

 

403-1
(2018)

Management systems for work-related health and safety

Value creation: a safe energy network - Safe behaviour - Primary process certification
Appendix: Other non-financial information - other data - certificates

Incomplete: reach and scope of the management systems are missing for a number of factors. A process for integrating management systems is ongoing.

403-2
(2018)

Risk identification and evaluation and incident investigation

Value creation: a safe energy network, a safe working environment and a secure data environment: safe working practices - safety controls

 

403-3
(2018)

Occupational health and safety services and occupational medicine

Value creation: attractive, inclusive employer: Sickness absence

 

403-4
(2018)

Employee consultation, participation and communication about health at work

Value creation: attractive, inclusive employer: Attractive employer - Healthy and sustainable deployment
Value creation: an attractive and inclusive employer: Attractive employer - Review of the past year by the Works Council

Additional information: a Works Council Safety & Environment Committee has been established; Health & Well-being is handled by the HR Committee of the Works Council. This employee representation has the right to give advice and the right of consent in respect of parts of the policy and company schemes.

403-5
(2018)

Training on healthy and safe working practices

Value creation: a safe energy network and a safe working environment: broad expertise and safety
Value creation: an attractive and inclusive employer: Alliander’s Technical College
Other information - other non-financial data

 

403-6
(2018)

Promoting employee health

Value creation: an attractive and inclusive employer: health and long-term employability

 

403-7
(2018)

Prevention and mitigation of impact of work-related health and safety risks

Value creation: a safe energy network and a safe working environment: safety controls

 

403-8
(2018)

Scope of health and safety management systems

Value creation: a safe energy network - Safe working practices - Primary process certification
Appendix: Other non-financial information

Incomplete: Alliander is recalibrating its management systems. The certificates list the core processes and business units. Data on number of employees and job classifications is unavailable.

403-9
(2018)

Work-related injury

Value creation: a safe energy network and a safe working environment: safe working practices - LTIF
About this report: Note on materiality of topic E
Appendix: Other non-financial information – employee data

Omission: Alliander reports the LTIF indicator based on the budgeted hours worked. This differs from the GRI definition, which calls for the actual hours worked.
Incomplete: Data on work-related accidents are not broken down by employee category, contractors and externals. The data will be aligned with CSRD requirements in 2024. Additional information: we make no further distinction by region in the Netherlands.

403-10
(2018)

Work-related illness

Value creation: attractive, inclusive employer: Sickness absence
Our impact on society: human capital

Omission: involves sensitive personal data.

ATTRACTING AND RETAINING TALENT

 

404-1

Average number of hours that an employee spends on training on an annual basis, broken down by employee category

connectivity matrix: attractive employer - training costs as % of total wage bill
value creation: an attractive, inclusive employer - attractive employer - training and development

Incomplete: there is no management focus on this. Is reported as training costs as a percentage of total wage bill. All employees with a permanent contract have a personal budget. The data will be aligned with CSRD requirements in 2024.

404-2

Programmes for competency management and lifelong learning that guarantee employees’ long-term employability and help them complete their career

Value creation: an attractive, inclusive employer: labour market, training and retention team
Value creation: an attractive, inclusive employer: long-term employability

 

404-3

Percentage of employees receiving regular performance and career development reviews by gender and employee category

Value creation: an attractive, inclusive employer: attractive employer - focus on retention

Additional information: managers discuss performance and development with individual employees on an annual basis. Employees and their managers record the results and agreements in the HR system. Omission: the percentage of employees is not available. Every employee receives a report stating the results.

Alliander indicator (EU15)

Percentage of employees eligible for pension plan in 5 and 10 years’ time by job category and geographical area

Other information: Other non-financial information - additional data

 

Alliander indicator

Training costs as a percentage of total wage bill

connectivity matrix: attractive employer - training costs as % of total wage bill

 

Alliander indicator

Number of employees with poor employment prospects

Value creation: an attractive and inclusive employer: composition of the organisation - opportunities for people

 

Alliander indicator

Employee engagement

Connectivity matrix - attractive employer - employee satisfaction

 

Alliander indicator

Alliander Foundation participants

Value creation: an attractive, inclusive employer: attractive employer - Alliander Foundation

 

DIVERSITY AT BOARD LEVEL AND IN THE WORKFORCE

 

Alliander indicator

Women in managerial positions

Value creation: an attractive and inclusive employer: composition of the organisation - objectives and target figures

 

Value creation: an attractive, inclusive employer:

 

405-1

Composition of governance bodies and workforce breakdown by category, gender, age group, and other diversity indicators.

Other information: Other non-financial information - additional data
Report of the Supervisory Board - Diversity
Corporate governance: members of the Management Board
Corporate governance: members of the Supervisory Board

 

405-2

Salary ratio by gender

Value creation: an attractive, inclusive employer - equal pay
Other information: Other non-financial information - additional data

Additional information: the salary ratio by gender applies to the total workforce.

DIALOGUE WITH STAKEHOLDERS AND COMMUNITIES

 

Alliander indicator (EU19)

Participative decision-making and involvement of stakeholders and outcomes

About this report: Stakeholder dialogue
Other information: Interaction with our stakeholders
Other information: Materiality test

 

CIRCULAR OPERATIONS

 

306-1 (2020)

Waste and most significant impacts

Our impact on society - Eco-costs impact
Other information: other non-financial information - waste from operations

 

306-2

Waste management and dealing with impact

Value creation: Sustainable energy supply - Circular procurement
Other information: other non-financial information - information - waste from operations

 

306-3

Total weight of waste by type and disposal method

Other information: other non-financial information - additional data

 

306-4

Waste separation and prevention

Value creation: Sustainable energy supply - Circular procurement
Other information: other non-financial information - information - waste from operations

Omission: further split by waste category plus additional data 306-4. These aspects will be examined further in 2024.

306-5

Final processing

Other information: other non-financial information - waste from operations

Omission: further split by type of disposal processing and waste category plus additional data 306-5. These aspects will be examined further in 2024.

Alliander indicator

Circular procurement percentage

Profile of Alliander: our strategy - objectives and performance

 

SAFE INFRASTRUCTURE

   

EXTERNAL SAFETY

 

Alliander indicator (EU25)

Accidents and health impact on citizens in relation to assets

Value creation: a safe network; a safe working environment and a secure data environment - safe infrastructure
Other information: Other non-financial information - additional data

 

Alliander indicator (EU23)

Measures to support access to energy and promote safe energy usage

Value creation: A safe energy network - safe working environment and secure data environment - safe infrastructure