We achieve 99.99% availability in our energy networks, making them among the most reliable in the world. In 2024, the supply reliability of the network remained at this extremely high level. Like last year, timely connection of customers and the expansion of the networks are under pressure. Because of this, we are working on ways of reducing demand for power, making better use of our grids and completing more work.
Objectives and results for reliability of supply
Customer convenience rated by consumers
54%
result in 2024
≥50%
objective for 2024
43% in 2023
Customer convenience rated by business customers
32%
result in 2024
≥29%
objective for 2024
36% in 2023
Electricity outage duration
24.61
result in 2024
in minutes
≤23.0
objective in 2024
in minutes
23.2 minutes in 2023
- 1The electricity outage duration differs from the figure stated in the regulatory report. This report does not include the interruptions in the high-voltage network (CBL assets) owned by Liander.