The value we create

Our activities contribute significantly to the prosperity and well-being of millions of people, for example, by giving consumers and businesses access to energy at the lowest possible cost, facilitating sustainability and striving to be an attractive employer. Our value creation model clearly shows our resources, how we use them, how we add value and the resulting benefits for society.

Value creation model

Input (what do we have at our disposal?)

In order to optimise our business operations and create maximum value for society both now and in the future, we require significant resources. Examples are capital for investments, raw materials for installations, the knowledge and experience of our employees and technology.

Business model (what is our role and which choices do we make?)

Our business model is central to the value creation model. Our mission is what drives us, and through our strategy we aim to provide timely solutions to accelerate the development and sustainability of the Netherlands. Good governance, an appropriate organisational structure, risk management and sustainability themes create frameworks and provide direction. In European legislation, there are six key (material) sustainability themes that guide how we operate in terms of sustainability. A detailed explanation of these themes can be found in our sustainability statement.

Output (what do our stakeholders notice in the short term?)

The activities in our business model have various internal and external outcomes. For example, in addition to our financial results, we deliver sustainable products and services, we collaborate with partners and we have satisfied employees.

Values (which values do we create for the long term?)

With our output, we create benefits and usefully serve our stakeholders (customers, employees, shareholders, society). They relate to the long term.

Our impact (what are the most significant impacts on society?)

The values we realise ultimately have a social impact, both economically and socially, and of course environmentally. It is important that we understand these social impacts. That is why we conduct impact assessments to determine the magnitude of these effects and report on the most significant outcomes.

SDGs (to which global targets do we contribute?)

The role of the United Nations Sustainable Development Goals (SDGs) is to guide and measure our value creation. We focus on 6 SDGs where we have the greatest impact. We report in more detail on the role of SDGs at Alliander in the in the publication on our annual report website.

Reader’s guide: the role of the value creation model in this annual report

Our value creation model is the central theme in the annual report. All components in the model – with the exception of the inputs – are analysed in the report. The value we have in various areas (see figure) is the backbone of the report. We present these areas as separate sections in this report and report there on our activities and the value we create in the long term:

• Access to energy with high reliability at the lowest possible cost.

• Making the energy supply and our organisation sustainable.

• Ensuring a safe energy network, a safe working environment and a secure data environment.

• Being an attractive, inclusive employer with equal opportunities for all.

• Being a creditworthy company with solid returns.

These sections each start with a visual representation indicating the position of that component in Alliander’s value creation model. Where possible, the colour code for the value in question has also been included for clarification. These colours are used consistently throughout the report in the value creation model, the descriptive chapters and the tables on objectives and results. For example:

References to the sustainability statement

Many social issues that are impactful, i.e. 'material', for us or our stakeholders are discussed in more detail in the sustainability statement, in which we report information in accordance with the European ESRS. In the value creation model, these 'material topics' are part of our business model. Where we mention topics that are explained in the sustainability statement, there is a clickable marker that refers to the relevant place in the sustainability statement. This marker consists of a general designation and a specific code stipulated in the ESRS. For example: